We arrived on a late flight with an overnight connection. The location and convenience of this hotel for these types of connections and early morning flights is excellent. The staff were very friendly, and although on the smaller side, the room was perfect for a short overnight stay. It was clean, comfortable and had little extras like complimentary bottled water, coffee, tea and biscuits/cookies. They also provide toiletries (body wash, shampoo, conditioner, lotion, disposable shower cap etc) and they have a decent hair dryer. We will definitely stay here again for future connections through LHR.
Jac
abril de 2025
Perfect location if using the airport; so convenient, only a few minute's walk, all inside, from the train station. Room was comfortable with everything required for an overnight stay. Particularly like the comfy bed, the case stands, the personal reading lights, the box of tissues, clothes hanging area. Like the lounge/library room providing books, hot drinks eating area with TV. Used the lounge to eat our evening meal. Would definitely use this hotel again and recommend to others.
Deborah
abril de 2025
It was a little tricky to find with some contradictory directional arrows, but once found was surprisingly good. It is VERY close to the Terminal, which made catching our flight very easy. The beds were amazingly comfortable, with fresh, high-quality bed linen, and everything we could have wanted for one night was provided. There is a nice big sitting room area upstairs from the bedroom where we could eat our picnic, and where tea and coffee were provided.
Gretel
abril de 2025
Enjoyed everything about this hotel. Rooms are small but we knew that. Great layout to maximise available space.
Mark
febrero de 2024
Hotel was clean and quiet. Staff were polite and helpful. The shower was nice and the provided toiletries smelled amazing. The beds were comfortable and I'm glad we opted for the family room as a couple as it gave us some space. The location was obviously why we opted for it as we had an early morning flight.
Davis
febrero de 2025
Could not be more convenient. Traveling alone with a child means that not having to leave the airport to deal with a shuttle was very important. Right next to a 24 hr Cafe Nero for early morning coffee. We had an unfortunate incident upon arrival where the electricity in our room and a neighboring room tripped shortly after arrival and as it was late maintenance wasn’t around. These things happen in hotels but the duty manager was quick, responsive, moved us to a new room and was apologetic. Great service for a challenging incident. Beds were comfortable and room was cozy.
Shannon
diciembre de 2024
Perfectly situated for an early flight from Terminal 3. Quiet and comfortable bed and plenty of plugs/ports to recharge all my gadgets ahead of the next flight.
Jamie
marzo de 2025
This is a difficult review because the hotel had, had a water leaks so on arrival and presenting ourselves to the hotel we were advise that they had made a booking for us at a nearby hotel the Sheraton, which was definitely and upgrade, they had organised transportation to the Sheraton and transportation back to the airport the following morning so we did not actually stay at the hotel, but they certainly made sure that we were no inconvenienced at any stage,
Wendy
septiembre de 2024
Superb location, wonderfully clean and modern facilities. A lovely retreat in the middle of the chaos of the terminal. Stay here. The bed has concealed lighting behind the bed head , a lovely touch, my first room it didn’t work. Within moments, the manager swapped my room. There was a nice little business centre that you can use if you want. They have good Wi-Fi.
Brian
septiembre de 2024
The convenience to Heathrow's Terminal 3 Arrivals and Departures. This was our primary motivation for choosing this hotel for our one-night stay before flying out the following day on Virgin Atlantic.
Andrea
noviembre de 2024